Frequently Asked Questions (FAQ)
1. How long does delivery take?
Orders are delivered within 7–14 business days within South Africa.
2. How much does shipping cost?
Shipping is R100 for orders below R500. Orders over R500 qualify for free shipping.
3. Can I track my order?
Yes! Once your order is dispatched, you'll receive a tracking number via email.
4. How do I return an item?
Contact us within 14 days of delivery at blackbirdstore71@gmail.com or call 071 638 0884. Items must be unused and in original packaging.
5. How long do refunds take?
Refunds are processed within 5–7 business days after we receive your return.
6. Do you ship internationally?
No, we currently only ship within South Africa.
7. How do I contact you?
Email: blackbirdstore71@gmail.com
Phone: 071 638 0884